We bought this from a grocery store in PA. It does have the deflector; it is not show in the pictures but is included. The purchaser is entitled to 2 plates, you may specify the size. The hobart is working as it should. It is a 3 phase machine. I will now quote Hobart to describe the machine they manufactured. This machine does have the side feed option! Boasting a 200 lb. Meat capacity, the Hobart MG2032-1 # 32 meat mixer / grinder is perfect for heavy duty meat prep! Plus, its foot control option allows for precise, hands free operation! This compact-design grinder / mixer can grind 55 to 60 lb. Of fresh boneless beef per minute through a 1/8 plate, and 60 to 65 lb. Pneumatic (air drive) foot control for hands-free operation. Counterbalanced lid and double wall construction. Easy access hopper and exterior surfaces and side feed option for tandem grinding (right side only). Grinds fresh or frozen meat tempered to 26 degrees Fahrenheit or higher in both flake or stick form. Powered by 7.5 H. Grind motor and a 1 H. Mix motor with guard and electrical interlock system for safety. All food contact surfaces are easily cleanable. Glass bead finished stainless steel hopper, stainless steel panels, stainless steel ring and cylinder, tinned mixing arm and conveyor screw. Also includes drain pan, meat deflector, and (2) fixed adjustable casters. Height (including hopper): 91 3/4. Made in America NSF Listed. Meat Choppers / Grinders.