We do not accept PO Boxes, please provide a physical address. We cover the return cost only if you received a damaged item, wrong item sent by us, or missing parts. Important: do not send back without getting a label through us first. ? ATTENTION BRAND OWNERS [PLEASE READ]? Unauthorized item listed on our store? We apologize for any listing error made by our staff or coding error and understand how important it is to protect your brand. We respect your brand’s integrity and we will REMOVE any allegedly infringing products from our catalog quickly.